Responsible Gambling Policy for goldenstarcanada.com

At goldenstarcanada.com, operated by Golden Star Casino ("we," "us," or "our"), we are deeply committed to promoting responsible gambling practices. We understand that for most of our players, golden star casino play is a form of entertainment. However, for a small percentage of individuals, gambling can unfortunately lead to problems. Our aim is to provide a safe, fun, and secure environment, while also offering support and tools to help prevent and address potential gambling-related harm.

This policy outlines our commitment to responsible gambling, the tools we provide, and resources available for those who may need assistance.

Our Commitment to Responsible Gambling:

• Protecting Minors: We strictly prohibit anyone under the age of 18 from registering an account or participating in golden star casino play . We employ robust age verification checks during the golden star casino login process and continuously monitor for any potential underage activity.
• Preventing Problem Gambling: We strive to identify and assist customers who may be experiencing gambling-related problems. We offer various tools and resources to help players manage their gambling behavior.
• Providing Information: We aim to inform our players about the risks associated with gambling and provide clear access to support services.
• Privacy and Confidentiality: All interactions regarding responsible gambling issues are handled with the utmost confidentiality and discretion.

Tools for Responsible Gambling:

We provide several features and tools to help you manage your gambling effectively:

Self-Exclusion:

If you feel your gambling is becoming a problem, or you simply wish to take a break, you can request to self-exclude yourself from goldenstarcanada.com.

Self-exclusion means that your account will be closed for a specified period (e.g., 6 months, 1 year, 5 years, or permanently), and you will not be able to log in, deposit, or play during this time. We will also remove you from our marketing lists.

To initiate self-exclusion, please contact our customer support team at support@goldenstarcanada.com. Provide your account details and the desired self-exclusion period. We will process your request promptly.

Deposit Limits:

You can set daily, weekly, or monthly deposit limits on your account. This helps you control the amount of money you spend on golden star casino play within a given timeframe.

You can usually set these limits in your account settings after golden star casino login , or by contacting customer support.

Requests to decrease a limit usually take effect immediately. Requests to increase a limit may have a waiting period to give you time to reconsider.

Loss Limits:

You can set limits on the amount of money you can lose within a specific period (daily, weekly, or monthly). Once this limit is reached, you will not be able to place further bets until the next period begins.

Please contact support@goldenstarcanada.com to set up loss limits.

Session Limits:

You can set a maximum duration for your golden star casino play sessions. Once the set time has passed, you will be automatically logged out of your account.

To set session limits, please contact support@goldenstarcanada.com.

Reality Check:

A "Reality Check" tool can periodically pop up during your golden star casino play to inform you about how long you have been playing and how much you have won or lost during that session. This helps you stay aware of your activity.

This feature can often be enabled or configured in your account settings or by contacting customer support.

Recognizing Problem Gambling:

It's important to be aware of the signs of problem gambling, for yourself or for someone you know. Consider these questions:

• Do you spend more money and time gambling than you can afford?
• Do you gamble to escape from problems or feelings of sadness?
• Do you try to win back losses with more gambling?
• Do you feel guilty or anxious about your gambling?
• Have you lied to hide the extent of your gambling?
• Has gambling negatively impacted your relationships, work, or finances?

If you answered yes to several of these questions, you might be experiencing a gambling problem.

External Support and Resources:

If you or someone you know needs help, please consider reaching out to professional organizations. These organizations offer confidential advice and support:

• Gamblers Anonymous: Offers meetings and support for those struggling with gambling addiction. https://www.gamblersanonymous.org/
• National Council on Problem Gambling (NCPG): Provides a helpline and resources in the USA. https://www.ncpgambling.org/
• GamCare (UK): Offers a helpline and online support for problem gamblers in the UK. https://www.gamcare.org.uk/
• Gambling Therapy: Provides online support for anyone adversely affected by gambling. https://www.gamblingtherapy.org/

Parental Control Software:

If you are concerned about underage individuals accessing gambling sites, consider using parental control software to block access to certain websites. Examples include:

• Net Nanny: https://www.netnanny.com/
• Cybersitter: https://www.cybersitter.com/
• GamBlock: https://www.gamblock.com/